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MEDICATION RENEWAL POLICY
To help us renew your prescription on time, please remember:
- Review your medication needs at each appointment.
- Bring your medications to each appointment with your Doctor or Nurse Practitioner.
- Check the amount of your medications between appointments to make sure you have enough.
- If you run out of medications before your next appointment:
- Call your pharmacy and have them fax your renewal to us at 613-342-6578
- Allow a minimum of ten business days for us to respond to your pharmacy.
- Do not call the CFHT for renewal requests.
***Controlled substances require an appointment for renewal***
CODE OF CONDUCT
We pledge to:
- Treat you with respect, care and compassion
- Guard your information confidentially
- Work diligently to meet your needs
- Make your time with us as productive as possible
We ask you to:
- Treat all staff with respect
- Not to engage in harassing or belligerent behaviours such as yelling, swearing
- Follow your treatment plan
- Be on time for your appointments