Better Together – In Everything We Do
March 16, 2020
As we face COVID-19 in our community, it is imperative that we do everything possible to keep ourselves healthy. LGCFHT is constantly monitoring the COVID-19 situation closely and continue to put processes in place to mitigate risks and contain the virus.
WE NEED YOUR HELP
First, do not panic. With the safety of LGCFHT’s patients, families, staff and physicians, we are cancelling ALL NON-ESSENTIAL appointments. Telephone scheduled appointments will be available as required. Please DO NOT come to the clinic without calling first, patients will be only seen in-person on a case-by-case basis.
ARTHRITIS SOCIETY, ONTARIO TELENETWORK, KINGSTON IMAGING SERVICES, KINGSTON VISION REHABILITATION WILL TEMPORARILY CEASE APPOINTMENTS AT THIS LOCATION. PLEASE CONTACT THEM DIRECTLY FOR MORE INFORMATION
Effective immediately, currently booked clinic appointments will turn into telephone appointments. Your provider will call you within 45 mins before, or after, your appointment time. PLEASE ENSURE WE HAVE YOUR CORRECT PHONE NUMBER ON FILE. If you have call display, the call may present as a private number.
PRESCRIPTION RENEWALS: If you are running out of medication, please call us and we will provide renewals, or the physician will call you to follow up. Alternatively, you may ask your pharmacist to give you an additional amount. If they are unwilling to do that, please ask them to fax the clinic.
ONLINE BOOKINGS ARE TEMPORARILY UNAVAILABLE.
Do not come to the clinic if you have cold symptoms or want to be checked for COVID-19.
If you have mild symptoms, stay home and self-isolate. Most mild cases will resolve, without treatment, within 7-10 days. Your self-isolation ends when you have no symptoms for at least 48 hours.
If you are experiencing worsening symptoms such as: shortness of breath, chest pain or light-headedness, please visit your local emergency room department - but call before you go.
If you are sick or have travelled outside of Canada – You MUST follow the protocol of self-isolation for 14 days
Wash your hands often with soap and water, or use hand sanitizer
Avoid touching your eyes, nose, and mouth unless you have just washed your hands
Cover your cough and sneeze with a tissue or into your arm, not your hand. Also, make sure to wash your hands afterwards
Avoid visiting people in hospitals or long-term care centres if you are sick